I need help with Fileice support

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B25

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I have been lurking in this forum for a while and have really learned a lot. I finally registered today because I need some help. I joined Fileice about a month ago and also joined the forum at Fileice. I learned a lot at the Fileice forum and I am ready to start promoting Fileice. I just need to read a few more tutorials at the Fileice forum. The problem is I can no longer login to the forum. I sent two support tickets in my Fileice dashboard several days ago but I haven't heard anything. I know there is at least one admin of Fileice that posts here but since I am new here I cannot PM him. Can either the admin of Fileice that posts here please help or maybe someone can tell me how to get the attention of Fileice? Thanks.
 

lanzye

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B25 said:
I have been lurking in this forum for a while and have really learned a lot. I finally registered today because I need some help. I joined Fileice about a month ago and also joined the forum at Fileice. I learned a lot at the Fileice forum and I am ready to start promoting Fileice. I just need to read a few more tutorials at the Fileice forum. The problem is I can no longer login to the forum. I sent two support tickets in my Fileice dashboard several days ago but I haven't heard anything. I know there is at least one admin of Fileice that posts here but since I am new here I cannot PM him. Can either the admin of Fileice that posts here please help or maybe someone can tell me how to get the attention of Fileice? Thanks.

Happened me too, just change your password here
 

B25

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Thanks DutchPride. Once I get enough posts I'll PM him, if I don't receive an answer by then.


Thanks Lanzye for that information but I cannot login there. And, since I tried so many times I get an error stating I reached the maximum amount of login attempts. I tried the lost password option and gave my email address and I don't get any reply.
 

B25

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I PMed Iski and asked for his help. He replied back that I should send in a new support ticket. I sent in another support ticket on 8/30/2013. It's now four days later and I still did not get a reply. How long does it take Fileice to respond to support tickets? I have read on other forums about Fileice not responding to support tickets so I am wondering if I should try a different network. Is this common with Fileice on all support tickets or on just some tickets? Does anyone know how to get them to respond?
 
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