Fileice support fail

Welcome to CPAElites - the original incentive CPA affiliate marketing forum online, solely based on "Cost Per Action".

Be a part of something great, join today! Learn CPA marketing with CPAElites, we will teach you everything such as the best CPA networks, CPA offers with highest payouts and best conversion rates, unsaturated CPA niches, most effective traffic sources and more.

Mufin

Well-known member
VIP Legends CPAElites Classic (1.0)
Joined
May 23, 2013
Messages
147
Reaction score
1
Me + my 3 friends register to fileice on 20.8. and still no answer. Send email to support on 23.8. and still no answer... How many days should we wait for answer?
 

Calisthenics

Well-known member
VIP Legends CPAElites Classic (1.0)
VIP Elites CPAElites Classic (1.0)
Joined
July 4, 2013
Messages
1,681
Reaction score
2

dilwad

Member
Joined
July 13, 2013
Messages
6
Reaction score
0
Fileice is a very dodgy company. They have the worst support of any company out there. Be careful when dealing with them.
 

lanzye

Well-known member
VIP Elites CPAElites Classic (1.0)
Joined
May 17, 2013
Messages
418
Reaction score
0
Age
30
Location
Italy
dilwad said:
Fileice is a very dodgy company. They have the worst support of any company out there. Be careful when dealing with them.

I don't think. I made two support ticket and resolved in 24h.
 

Darknetwork

Active member
VIP Legends CPAElites Classic (1.0)
Joined
August 11, 2013
Messages
34
Reaction score
0
lanzye said:
dilwad said:
Fileice is a very dodgy company. They have the worst support of any company out there. Be careful when dealing with them.

I don't think. I made two support ticket and resolved in 24h.

Same for me. The support is pretty good. :)
 

DutchPride

Well-known member
VIP Legends CPAElites Classic (1.0)
VIP Elites CPAElites Classic (1.0)
Joined
May 14, 2013
Messages
5,416
Reaction score
0
Location
The Netherlands.
Website
www.cpaelites.com
dilwad said:
Fileice is a very dodgy company. They have the worst support of any company out there. Be careful when dealing with them.

Your comment is invalid, Some tickets take some longer to get answered.
But fileice is NOT a dodgy company. I have been using them since i started and they're the best PPD imo.
 

Marvin

Well-known member
VIP Elites CPAElites Classic (1.0)
Joined
April 27, 2013
Messages
528
Reaction score
0
Location
Minnesota
Email OPC instead of support?
dilwad said:
Fileice is a very dodgy company. They have the worst support of any company out there. Be careful when dealing with them.
Never had problems with them, been paid out multiple times.
 

iSki123

Well-known member
VIP Elites CPAElites Classic (1.0)
Joined
May 10, 2013
Messages
87
Reaction score
0
DutchPride said:
dilwad said:
Fileice is a very dodgy company. They have the worst support of any company out there. Be careful when dealing with them.

Your comment is invalid, Some tickets take some longer to get answered.
But fileice is NOT a dodgy company. I have been using them since i started and they're the best PPD imo.

You make me laugh. You're sending emails instead of support tickets via your FileIce dashboard account.

I'm the one who does support on FileIce. Tickets get answered under 24 hours. 80% of them time, 1-5 hours since the ticket is submitted. I'm usually active on the support page 10 hours a day at most.

If your ticket was marked for a higher staff member, it can take longer for a reply. Otherwise, you make me lol.

As far as the people say that we're low quality and dodgy. Again, your argument is invalid.
 

blackemil

Well-known member
VIP Legends CPAElites Classic (1.0)
VIP Elites CPAElites Classic (1.0)
Joined
March 21, 2013
Messages
323
Reaction score
0
Fileice rocks. Isky is the best support guy i ever saw. Maybe their aplication manager is out of town.
 
Top Bottom