guys I am in serious problem
2016-10-17, 11:31 PM,
#1
Hello Guys I ve got some serious problem. I was using fiverr to buy website traffic. I was using it for the first time. I thought it was easy as other digital marketing service. But when i place my order and make for a payment it always showed my payment unsucessful after i entered all the detail of the mastercard. it tell me to try again and I keeping trying it again and again same problem exist. Now when i checked my card the amount is deducted from that. I am in big trouble. Can I get my money back in my account ? Help me guys if anyone have face this problem
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2016-10-17, 11:43 PM,
#2
(2016-10-17, 11:31 PM)susann12 Wrote: Hello Guys I ve got some serious problem. I was using fiverr to buy website traffic. I was using it for the first time. I thought it was easy as other digital marketing service. But when i place my order and make for a payment it always showed my payment unsucessful after i entered all the detail of the mastercard. it tell me to try again and I keeping trying it again and again same problem exist. Now when i checked my card the amount is deducted from that. I am in big trouble. Can I get my money back in my account ? Help me guys if anyone have face this problem

You should inform the seller and reach out on fiverr admin or help support on their site. I guess you can ask for refund if that's the case. You can also seek help on mastercard hotline if they can cancel the payment you have made on that particular site, but i guess it's only the receiver that can refund what has been taken out on your card but then again hope for the best and may you get it back quickly.
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2016-10-18, 12:26 AM, (This post was last modified: 2016-10-18, 12:27 AM by Xenobier.)
#3
What credit card you have? I made this with Payoneer, I refreshed the page when I saw that error or I pressed on back button I forgot but...anyway they "took" the money but was between Fiverr and Payoneer and in Payoneer account I have a option to see the peeding payments. The money was in Peeding section. After one week I received the money back without making a request or something.
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2016-10-18, 04:03 PM,
#4
you better ask the seller and ask help they surely know what to do. they should give you a refund.
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2016-10-18, 06:28 PM,
#5
(2016-10-18, 12:26 AM)Xenobier Wrote: What credit card you have? I made this with Payoneer, I refreshed the page when I saw that error or I pressed on back button I forgot but...anyway they "took" the money but was between Fiverr and Payoneer and in Payoneer account I have a option to see the peeding payments. The money was in Peeding section. After one week I received the money back without making a request or something.

my problem is same as yours
hope it will be refunded back to the card within a week
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2016-10-19, 04:23 PM,
#6
this makes me feel hopeless. Is there really a chance to have my money back :(
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