Question about contacting CPALead
2013-12-01, 07:42 PM,
#1
I've been trying to contact them for a while, and I was wondering what is their active Skype where they provide support? I've added a few of them, but so far no one responded to my request. Please PM me the details of any Skype they have active and providing support.

Thanks in advance.
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2013-12-01, 09:31 PM,
#2
Same, my W-8 has been pending for like a month, and the AM doesn't respond to my emails..
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2013-12-01, 10:52 PM,
#3
(2013-12-01, 09:31 PM)shadowblades Wrote: Same, my W-8 has been pending for like a month, and the AM doesn't respond to my emails..

I need their contact for exactly the same reason and few more questions..
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2013-12-01, 10:54 PM, (This post was last modified: 2013-12-01, 10:55 PM by Ваниты.)
#4
Exactly the same reason.
On Skype, my AM's status is displayed as offline, but I know he's receiving my messages, so he's online.

What's wrong with them ?
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2013-12-01, 11:27 PM,
#5
CPALead have the worst support in the industry, always have done, always will do.
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2013-12-02, 12:19 AM,
#6
I also email them when I have a problem then receive a reply a week after
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2013-12-02, 10:18 AM,
#7
Hello Everyone,
Please contact me directly at Justin@cpalead.com or PM me your account details/questions and I`ll make sure we handle them quickly. Today is sunday and likely your AM is offline due to it being a weekend, we do try to get to our publishers on weekends but the best time is during the week.
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2013-12-02, 10:33 AM,
#8
I'm also curious if there is the possibility to talk to support personal via chat, skype would be great, because email and ticket support always is slow and some things need to be addressed in a talk.
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2013-12-02, 10:37 AM, (This post was last modified: 2013-12-02, 10:38 AM by CPALeadJustin.)
#9
Always best to contact your Affiliate Manager directly Draguny :) We do try to get to emails and tickets quickly but due to the volume it may take a few days to have a response, an IM conversation would be best bet for quick questions that can likely be addressed quickly.

On your dashboard you could go to Support> Affiliate Manger for the details!
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2013-12-02, 12:06 PM,
#10
(2013-12-01, 11:27 PM)WaltD Wrote: CPALead have the worst support in the industry, always have done, always will do.

agree with this one. i tried cpalead support before and i was disappointed thats why i transfer to another network
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