Pre-Auth Transaction-International ATM Cash Withdrawal
2016-11-28, 09:33 PM,
#1
I tried to withdraw 11/18 money at the ATM where I always do it and it showed me an error message saying that it failed process my transaction and ATM didn't give me the money. I found out in the Payoneer that my balance was charged by $537.75 USD.
I called the ATM and he told me that has nothing to do because the card is issued by another bank.
She told me to call the bank that issued the card

I sent email to me Payoneer and they responded :
"Thank you for contacting us. Please note the transaction wasn't charged but is pending and the funds are kept on hold by the ATM operator. If the ATM wouldn't charge this money by 11/29/16 the funds would be released back to your card balance."
What to do in this case ?
I need this money...urgent!!
Reply
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2016-11-28, 09:37 PM,
#2
(2016-11-28, 09:33 PM)danyxd Wrote: I tried to withdraw 11/18 money at the ATM where I always do it and it showed me an error message saying that it failed process my transaction and ATM didn't give me the money. I found out in the Payoneer that my balance was charged by $537.75 USD.
I called the ATM and he told me that has nothing to do because the card is issued by another bank.
She told me to call the bank that issued the card

I sent email to me Payoneer and they responded :
"Thank you for contacting us. Please note the transaction wasn't charged but is pending and the funds are kept on hold by the ATM operator. If the ATM wouldn't charge this money by 11/29/16 the funds would be released back to your card balance."
What to do in this case ?
I need this money...urgent!!

atm will not charge, and money will get back to your account
Reply
2016-11-28, 09:40 PM, (This post was last modified: 2016-11-28, 09:41 PM by danyxd.)
#3
I understend that...but i don`t know how much days will take..

someone she say me can to take 30 days...
Reply


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