Payoneer Problem
2014-07-12, 12:36 AM,
#1
Hello everyone, i had a problem on my payoneer card today, my account was deducted but the ATM did not dispense the cash, it started counting and it gave me an error "Unable to dispense cash" Any body went through such? and how do i resolve this and get my money back?

Thanks awaiting your inputs.
2014-07-12, 12:36 AM,
#2
have you tried contacting Payoneer for this? They will be able to help you out.

Any questions related to CPA belong here.
Before posting, make sure you are in the correct section.

I am temporarily absent due to family circumstances.

2014-07-12, 12:47 AM,
#3
Yeah i did. considering its weekend, hope i will hear from them soon?
Anybody had the same experience? and how long was it resolved?
Am really broke at the moment.
2014-07-12, 01:08 AM,
#4
Not sure I understand your problem from your details, but payoneer takes a fee on each transaction, even when ATM says u dont have enough cash, payoneer will still take a fee. Had it happen to me few times.

From payoneer website:

"Do not try to withdraw more than your card account balance from an ATM. You will be charged a fee for the failed transaction. Make sure to calculate the total fees prior to withdrawing the funds."

And always use a live chat option if u want to contact them and need answers now, so u dont have to wait days for reply.
2014-07-12, 01:13 AM,
#5
(2014-07-12, 01:08 AM)Ode Wrote: Not sure I understand your problem from your details, but payoneer takes a fee on each transaction, even when ATM says u dont have enough cash, payoneer will still take a fee. Had it happen to me few times.

From payoneer website:

"Do not try to withdraw more than your card account balance from an ATM. You will be charged a fee for the failed transaction. Make sure to calculate the total fees prior to withdrawing the funds."

And always use a live chat option if u want to contact them and need answers now, so u dont have to wait days for reply.

What i mean is, i tried to withdraw from an ATM Machine i did not get the cash but the money was deducted from my account, hope you get me now?
2014-07-12, 01:14 AM,
#6
Just contact the support now, they will sort u out.
2014-07-12, 03:58 AM,
#7
(2014-07-12, 01:14 AM)Ode Wrote: Just contact the support now, they will sort u out.

no they wont.
if this story actually happened, then it is the banks fault/the atm owner
and they need to be contacted.

payoneer cant do anything for you.

NA
2014-07-12, 04:06 AM,
#8
You need to go to the bank that you've tried to withdraw cash from, maybe there is something wrong with ATM, show them some proof that you didn't get your money.. I think the payoneer has nothing to do with this since the bank sends the confirmation to the payoneer and they automatically deduct your money even if the money was stuck in the ATM. Go first thing in the morning in the bank..

Hope you resolve it, good luck.

Asgardian
2014-07-21, 07:31 PM,
#9
(2014-07-12, 12:36 AM)Shamp Wrote: Hello everyone, i had a problem on my payoneer card today, my account was deducted but the ATM did not dispense the cash, it started counting and it gave me an error "Unable to dispense cash" Any body went through such? and how do i resolve this and get my money back?

Thanks awaiting your inputs.

Hi,

Did you resolve the issue? Please let me know if you need any assistance.

Thanks!
2014-07-22, 01:57 AM,
#10
(2014-07-21, 07:31 PM)Payoneer Wrote:
(2014-07-12, 12:36 AM)Shamp Wrote: Hello everyone, i had a problem on my payoneer card today, my account was deducted but the ATM did not dispense the cash, it started counting and it gave me an error "Unable to dispense cash" Any body went through such? and how do i resolve this and get my money back?

Thanks awaiting your inputs.

Hi,

Did you resolve the issue? Please let me know if you need any assistance.

Thanks!

Yes the money has been returned to my account on 20th which is yesterday, thank you payoneerGrinGrin
Am happy with your services.


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