CPALead Download Widget and Paypal Monetization
2014-07-29, 03:28 AM,
#1
Hello.

I started messing with cpalead last night and am hung up on the Paypal monetization option. Anyone well-versed on this topic? I've tried their customer service, no answer.

Here's my problem. The user is on my page, clicks download and the download widget appears. They click the buy now button which opens paypal in a new tab. When the user completes the payment, the tab closes and they see my page again with the download widget staring them in the face.

There is no way for them to know what to do. I assumed, before testing, that when the payment is accepted, the widget would automatically show them the download (or the form to input their email address) with a page refresh or something.

Is this the typical behavior? Should I scrap paypal (probably) or is something broken?

Thank you very much for reading.
Any help would be greatly appreciated.

Bowie Out.
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2014-07-29, 07:29 AM,
#2
Have you contacted CPALead about this?
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2014-07-29, 11:38 AM,
#3
Check settings in CPALead there is option for action after payment, like send email, or let download etc.

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2014-08-02, 07:15 AM,
#4
Hi there Carolemagouirk,
We try to answer all of our support tickets within 24-48 hours so I do apologize if you did not get a response quickly, please contact me directly at Justin@cpalead.com and I will be happy to answer any of your questions :)

Regarding paypal it should direct the user to the file/link, etc after the payment successful but it's possible there may be a delay where the user would need to refresh the page after a minute or so. I will confirm with our tech team though about this and see what we can do!

-Justin
Latest Thanks - View all

Jaysamuel(2014-08-02 08:15 AM) 
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